![]() You can access Tidal through iOS, Android, desktop – all of which offer hi-res streams – as well as a browser-based player and a good spread of other platforms, such as Sonos. Customers in the US can take advantage of the service’s first-ever free plan, called ‘Tidal Free’, which offers the company’s complete library of 100 million tracks at 160kbps with “limited interruptions” from Tidal that will “aim to educate consumers on the music industry”. Called ‘Tidal Masters’, these music files are encoded using MQA (Master Quality Authenticated) technology, which the company says allows for more efficient packing of the hi-res data, though it has its detractors. It also includes tracks mixed in immersive sound formats ( Dolby Atmos Music and Sony 360 Audio recordings).īut hi-res and CD-quality streams aren’t the be-all and end-all of Tidal’s offering. Besides CD-quality streams, ‘Tidal HiFi Plus’ affords its subscribers access to millions of hi-res audio tracks that are typically 24-bit/96kHz but do go up to 24-bit/192kHz. However, there are still some perks that are reserved for Tidal’s top tier. Please ensure you send all original parts.Still, subscribers to the newly rebranded ‘Tidal HiFi’ plan get interruption-free access to audio at up to CD quality. Please note: we will refund the relevant part of the purchase price for that product together with the shipping cost you paid. You will receive your refund within 10 working days. Once we have received your package, an email confirmation will be sent out to you.Ħ. You may choose to either take the box to a UPS collection point of your choice or contact UPS to arrange a pickup.ĥ. Pack your product securely and stick your shipping label on the box to return your product in its original packaging free of charge. You will then be able to download your return label.Ĥ. Select whether you would like to exchange the product or request a refund. Repeat these steps to create additional return label(s), if needed.ģ. In some cases you may not be able to return more than one product at a time. Tick the box next to the product(s) you wish to return, then press the blue button 'Return products' at the bottom of the page to continue. Registered users may login instead and lookup the product(s) they wish to return in order history.Ģ. Please make sure you do not enter any spaces. Insert your order number (starting with 440) and your email address. Please note if you are located in Northern Ireland, please contact us to arrange the return of your product(s).Ĭreate your return label by clicking here.ġ. Please follow the process corresponding to the product(s) you wish to return ![]() You can return your product for free within 30 days from purchase. Please note that Pay in 30 days is not regulated by the FCA Credit is only available to permanent UK residents aged 18 and over, depending on their status. The credit product is provided by Klarna Bank AB (publ). Philips Electronics UK Limited is not a lender and acts only as an introducer. Your credit rating may be affected which may make it more difficult or more expensive for you to obtain credit in the future. Late or missed repayments can result in serious financial consequences for you. A full credit check will be undertaken on all applications over 3 months. ![]() Restricted to permanent UK residents aged 18 and over. The offered payment methods are only available in case of a positive credit assessment.Ĭredit/Loans are subject to status and eligibility. Please note that Klarna are an independent payment company and Philips has no influence over whether your payment with Klarna is accepted or not. We do notreceive any commission for introducing customers to Klarna Bank AB. Registered office: Sveavägen 46, 111 34 Stockholm, Sweden. Credit is provided by Klarna Bank AB which is authorised and regulated by the Swedish Financial Supervisory Authority, with limited supervision by the Financial Conduct Authority and Prudential Regulation Authority in the UK. Philips is a credit broker and not a lender and is authorised and regulated by the Financial Conduct Authority (“FCA”) for the purposes of credit broking (Philips Electronics UK Limited reference 930033) Registered office: Philips Electronics UK Limited, Ascent 1, Aerospace Boulevard, Farnborough, GU14 6XW Registered in England No 446897.
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